What our AI voice agents do
Every voice agent we build is custom-trained on your business data and designed for your specific call flows.
Answers every call
Never miss a call again. Your AI voice agent picks up instantly, day or night, weekends and bank holidays — every call, every time.
Takes bookings & appointments
Integrates with your calendar or booking system to schedule, reschedule, and confirm appointments — while your team focuses on delivering the work.
Handles enquiries & FAQs
Answers common questions about your services, pricing, availability, and location without a human on the line. Always consistent, always accurate.
Qualifies inbound leads
Asks the right discovery questions, scores callers against your ideal customer profile, and routes hot leads directly to your sales team.
Updates your CRM automatically
Call data, contact details, and outcomes sync directly into your CRM — eliminating manual data entry after every call.
Escalates complex calls
When a caller needs a human, the agent recognises it and transfers the call — or schedules a callback — so nothing slips through the cracks.
Where AI voice agents deliver the biggest impact
Across industries, the same call types keep consuming time. We automate them.
Discuss your use case →Missed call recovery
Calls that go unanswered become leads. Your AI calls back within seconds, qualifies the prospect, and books a time for your team.
Out-of-hours enquiries
Customers call evenings and weekends. Your voice agent answers professionally and captures leads even when your office is closed.
Appointment booking & reminders
Handles the full booking cycle: scheduling, confirmation, and reminder calls that reduce no-shows by up to 30%.
Customer support & FAQ handling
Answers product, pricing, and service questions that your team fields repeatedly — freeing staff for complex issues.
Outbound follow-up campaigns
Proactively calls a list of leads or past customers to re-engage them, gather feedback, or offer a promotion.
Order status & delivery updates
Customers calling for updates get instant answers without queuing for an agent, cutting call volume dramatically.
How it works
From discovery to live — a proven delivery process
Discovery call
We map your call flows, identify the highest-impact automations, and define the voice agent's scope and personality.
Build & train
We build the voice agent, train it on your business data and FAQs, and integrate it with your CRM and calendar.
Test & refine
We run hundreds of test calls, tune the conversation logic, and sign off on edge cases before go-live.
Launch & optimise
Your voice agent goes live on your number. We monitor performance and iterate based on real call data.
Real results from real clients
Case Study
GLAD Training UK
GLAD Training UK needed to handle a surge in course enquiries without expanding their team. We deployed a custom AI voice agent to qualify inbound calls, answer course questions, and book consultations — reducing manual call handling by more than 50%.
"They grasped our pain points, knew exactly who we needed to reach, and helped us stand out. Their solutions delivered real, impactful results!"
Frequently asked questions
What is an AI voice agent?
An AI voice agent is a software system that can hold natural phone conversations with customers — answering questions, taking bookings, handling enquiries, and routing calls — entirely without a human operator. It listens, understands context, and responds in real time, 24 hours a day.
How much does an AI voice agent cost for a UK business?
AI voice agent costs depend on the complexity of the conversations it needs to handle and the volume of calls. Simple call-answering agents typically start from a few hundred pounds per month. TechAlliance 365 provides transparent, custom pricing after a free consultation — no hidden fees.
How long does it take to deploy an AI voice agent?
A focused AI voice agent — for example one that handles bookings and FAQs — can typically be deployed within 1–2 weeks. More complex agents with deep CRM integration or advanced multi-step conversation flows take 3–6 weeks from scoping to go-live.
Will an AI voice agent replace my receptionist?
AI voice agents handle repetitive, high-volume calls — missed calls, routine bookings, FAQ-type enquiries — so your team can focus on higher-value conversations. Many clients keep human staff for complex or sensitive interactions while the AI handles everything else, including out-of-hours calls.
Can an AI voice agent integrate with my CRM or booking system?
Yes. TechAlliance 365 builds voice agents that connect directly with your existing CRM, booking platform, calendar, or helpdesk software. Calls can trigger data updates, create new records, and send confirmations automatically.
What industries benefit most from AI voice agents in the UK?
Any industry with high call volume benefits — healthcare, legal, property, transport, hospitality, retail, and professional services. If your team spends more than a few hours per day answering the same types of calls, an AI voice agent will deliver strong ROI.
Stop missing calls. Start converting them.
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